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Dr. Shreelatha Rao
Associate Professor and Coordinator Department of Management Studies
Welcomgroup Graduate School of Hotel Administration | WGSHA Manipal - Manipal Academy of Higher Education
CURRENT ACADEMIC ROLE & RESPONSIBILITIES
Shreelatha R teaches graduate and post graduate students. She is mentor for the girls of third year BHM students, I year BHM and III year BACA students.
SUBJECTS CURRENTLY TEACHING
| Subject | Semester / Year |
|---|---|
| Research Methodology | Fourth year of BHM |
| Research Methodology | Third year of BACA |
| Research Methodology | Second semester of MSc (Hospitality and Tourism Management) |
| Research Methodology | Second semester of MSc (Dietetics and Applied Nutrition) |
| Economics | Fifth semester of BHM |
| Principles of Micro economics | First year of BHMTT |
ACADEMIC QUALIFICATIONS
| Degree | Specialisation | Institute | Year of passing |
|---|---|---|---|
| PGDHE (Post Graduate Diploma in Higher Education) | Indira Gandhi National Open University | 1995 | |
| MBA (Master of Business Administration) | Operations Management | Indira Gandhi National Open University | 1998 |
| MSc (Master of Science) | Statistics | Mangalore University | 1989 |
Experience
| Institution / Organisation | Designation | Role | Tenure |
|---|---|---|---|
| Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education | Academic Coordinator | 2003 - 2008 | |
| Welcomgroup Graduate School of Hotel Administration, Manipal Academy of Higher Education | Admissions Coordinator for BHM | 1999 - 2007 |
AREAS OF INTEREST, EXPERTISE AND RESEARCH
Area of Interest
Quantitative Techniques
Area of Research
Management and Statistics
Dimensions of Service Quality in Restaurants: A comparative study in Udupi and Dakshina Kannada districts
Published in the conference proceedings on Global Conference on Service Management, January 2014, ISBN 13: 978-81-928189-2-4
A study of factors moderating student’s selection of hospitality program in India
Vidya Patwardhan
Published in Indian Journal of Hospitality & Tourism Research, January 2013, vol.5. ISSN 0975-4954
Student perspectives of industrial training experience in hospitality industry: A study
Vidya Patwardhan
Published in Hospitality & Tourism Research, January 2013, vol.5. ISSN 0975-4954
Linear Programming for Revenue Management in Hotel Industry
Published in Journal of Hospitality Application & Research ISSN: 0973-4538 – Vol.8, No.1, Jan 2013
Analysis on the Variance in Service Quality in Restaurants of Manipal and Mangalore
BHM: Glenda Sheetal Crasta
The study attempts to find the difference in the perceptions of customers of Mangalore and Manipal with regard to service quality in restaurants.